Absentee bids are an incredibly convenient way to participate in our auctions, and you can now place absentee bids directly on our website! When you leave an absentee bid, we will confidentially bid on your behalf during the auction. Absentee bids are also known as written, commission or order bids.
01/01/2021
Follow these steps to leave an absentee bid on our website:
You need to sign into or create your personal Zacke account to leave absentee bids online.
If you need help with this, please refer to this guide.
On every lot page above the description, there is a place to leave absentee bids:
To place an absentee bid, simply enter your maximum bid in euros and click on the red button that says 'Place Bid'. We will bid up to that amount for you, and you may end up paying less than your maximum bid depending on the other bidding during the auction.
You can also choose to 'boost' your bid, which means we will raise your bid by up to three bid increments if you are outbid during the auction. For example, let's say you place an absentee bid for €1,000 and choose a +2 boost. If another bidder places a bid of €1,100 during the auction, we will bid €1,200 on your behalf.
Please note that when we receive two or more absentee bids for the same amount, the first bid received will be the one taken. If we need any more information from you to confirm your bid, such as a deposit, then we will reach out to you directly. Absentee bids must be at least the starting price and must align with our bid increments.
You can find all of your current bids by signing into your account, clicking on your name in the top right-hand corner of the screen, and selecting 'Current Bids'.
If you would like to change an absentee bid, you can do so from the 'Current Bids' screen. Click on the red button that says 'Edit' and a new window will pop up where you can change your bid:
If you wish to cancel an absentee bid, please contact us at office@zacke.at.
If you registered to bid on Zacke Live in addition to placing absentee bids, please note you will NOT see your absentee bids in the Zacke Live bidding portal. The auctioneer will execute your absentee bids during the auction.
Note: We’ve updated our terms and conditions to better protect all serious and committed buyers from bidding against non-payers. Bidders must clarify all questions specifically about the objects before the auction. A sale cancellation of any kind after the fall of the hammer is not possible. The only exception to this fundamental rule is our guarantee of authenticity. We encourage you to read through these updates carefully (§34-50). For further reading about non-payers at auction, click here.
If you're an auction regular, you know how infuriating it can be when you wait for a specific lot and then don't even get to bid because something unexpected pops up.
To avoid this, we recommend placing safety bids on the items you're most interested in. A safety bid is usually a relatively low absentee bid that guarantees you at least have a chance to win the lot. Before the auction, you can place absentee bids as safety bids. During the auction, if you're bidding live online, you can also place safety bids, typically via an auto-bid tool – depending on which platform you use.
How to Create Your Personal Zacke Account
How to Register to Bid on Zacke Live
How to Leave Telephone Bids Online
Email: Office@zacke.at
WeChat Id: GalerieZacke
Telephone: +43 (1) 532 04 52